Refunds / Cancellations
- Refund can be processed if we are unable to renew services due to wrong information furnished by the customer.
- After confirmation from the customer, we will refund the payment if the Device Serial Number doesn’t match with our records.
- No refund will be processed in case we complete the renewal and confirmation is sent to the customer, as a license once renewed can’t be reversed.
Shipping Policy
Shipping policy including minimum and maximum delivery timeline:
- RD Service renewal maximum timeline is 4 business hours.
- Confirmation through Mail / Message / Voice call.
For any refund or renewal query, write to info@tatvikbiosystems.com or contact us.