General Considerations and Scope
Tatvik Biosystems Pvt Ltd. (herein referred as “Tatvik”), 202, Mansarovar Building, 90, Nehru Place, New Delhi, Delhi 110019 identity management solutions include trusted biometric identity management hardware and software that deliver the highest quality and performance for multiple applications. Our solutions support the financial, retail, commercial, government, law enforcement and military markets.
These terms and conditions find application in all contracts which members enter into via www.tatvikbiosystems.com as well as all general business relationships between Tatvik and its customers. Tatvik does not accept any other terms and conditions unless explicitly stated otherwise. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.
Prices and Shipping Fees
For orders on tatvikbiosystems.com the prices which are listed at the time of your order on the product page apply. These prices are exclusive of taxes and the final price (inclusive of taxes) is shown in the shopping cart page.
For any recharge related queries, contact the “Tatvik” customer support via info@tatvikbiosystems.com or via our contact form.
Payments
“Tatvik” provides the payment methods credit card, debit card, net banking payment and payment wallets in advance. “Tatvik” reserves the right to exclude any payment methods for individual goods and to refer to the other payment methods.
“Tatvik” accepts various credit cards, e.g. Visa, American Express, Mastercard. “Tatvik” will charge the invoice to your credit card immediately after receipt and dispatch of the order.
Delivery
Delivery will only be given digitally to the mobile / email address provided by you during normal working hours.
- In cases of force majeure, delivery duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which “Tatvik” cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by “Tatvik”.
- For refund policies, please check our section on Refund & Cancellations.
Service and Complaints
The satisfaction of our members is close to our hearts. Therefore we endeavor to deal with your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department: Email: info@tatvikbiosystems.com
Data Security
As part of your order on tatvikbiosystems.com you will be asked to provide personal data. This is data which is required by “Tatvik” to process the contracts concluded on tatvikbiosystems.com. All personal data is confidential and will be treated by “Tatvik” in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions “Tatvik” uses the latest encryption techniques through our payment gateways.
For further information on data security, refer to the Privacy Policy by “Tatvik”.
Final Provision
Should any provision of this agreement be legally void, this does not invalidate the whole contract. Instead, the invalid provision shall be replaced with an effective provision with the same economic purpose. The same applies to possible gaps in this contract.
“Tatvik” reserves the right to amend these terms and conditions for future business.